To request an urgent appointment on the day or the next day, Monday to Friday
- Phone us Monday to Friday, 8.00am to 6.30pm
- Visit the surgery and speak with a receptionist. We are open Monday to Friday, 8.00am to 6.30pm
When you get in touch, we’ll ask what you need help with. We will use the information you give us to choose the most suitable health professional to help you.
To request a routine appointment within the next 7 days
- Phone us Monday to Friday, 8.00am to 6.30pm
- Visit the surgery and speak with a receptionist. We are open Monday to Friday, 8.00am to 6.30pm
- Use SystmOnline – there are GP appointments available to book online
Appointments Out of Hours
We work as a group of local Practices and offer evening and weekend appointments, with both GP’s Practice Nurses and Healthcare Assistants. These appointments are available Monday to Friday 6.30pm to 9pm and Saturday and Sunday. The clinics are held at Cherry Tree Surgery which is conveniently located next to Batley Health Centre.
If these appointments are more convenient for you please ask at reception if there are any available.
Your appointment
We may then offer you a consultation:
- By phone
- Face to face at the surgery
- On a video call
- By text
Appointments by phone, video call or by text can be more flexible. This often means the doctor or nurse can help you sooner.
Cancelling or changing an appointment
If you can not make your appointment let us know as soon as you can so another patient can book the appointment time. You can cancel or change your appointment:
- Phone us Monday to Friday, 8.00am to 6.30pm
- Visit the surgery and speak with a receptionist. We are open Monday to Friday, 8.00am to 6.30pm
If you need help when we are closed
- Use NHS 111 online (111.nhs.uk) or call 111. 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
- If it’s a life-threatening emergency call 999.
If you need help with your appointment
Please tell us:
- If there’s a specific doctor, nurse or other health professional you would prefer to respond
- If you would prefer to consult with the doctor or nurse by phone, face-to-face, or by video call.
- If you need an interpreter
- If you have any other access or communication needs.
Home Visits
To request a home visit contact the surgery before 11am.
Remember that we can see several patients at the practice in the time it takes for one home visit. Patients should have their appointment at the surgery if they can.
Lack of transport is not a reason to request a home visit.